A cruiser made a compelling suggestion to improve the pool deck experience and the cruise line’s brand ambassador wants to ...

Recently, one Carnival cruiser turned to the cruise line’s brand ambassador, John Heald, for his thoughts on an intrusive ...

Would some Carnival Cruise Line guests prefer a main dining room without the traditional Shooooowtime performance?

One type of free drink isn't free any longer on Carnival Cruise Line, but there are still options for thirsty guests.

Just ask Carnival Cruise Line’s brand ambassador, John Heald, who answers hundreds of questions from passengers every day on his popular Facebook page. Sometimes, the work of combating the ever ...

The cruise line isn't playing around when it comes to enforcing a rule some people go to great lengths to break.

One particular trick which is very common, however, could be leading to people getting banned. Carnival Cruise’s Brand Ambassador and Senior Cruise Director, John Heald, made the announcement on a ...

Carnival is making some bold changes in 2025. The cruise line will open its newest private island, Celebration Key, in July. Carnival also announced a new ship and its return to Mobile, Alabama, its ...

Did you know cruise lines can ban certain passengers for life? Here's what can get you on a no-sail list and how to avoid it.

One of the saddest, most gut-wrenching parts of my job,” shared Carnival Cruise Line's beloved Brand Ambassador, John Heald, ...

A recent incident on a Carnival cruise has been brought under the spotlight after one passenger was reportedly seen filming ...