eBay (NASDAQ: EBAY) has been analyzed by 22 analysts in the last three months, revealing a diverse range of perspectives from ...

Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps.

The best way to contact eBay customer service is through their online help center, but you can call their fraud assistance ...

A Bay Area shopper was shocked to find out the shipping fee on a $20 kitchen tool on eBay was listed as $10,020.99. According ...

As sales channels and order volumes grow, scaling ecommerce fulfillment isn't about adding staff — it's about this.

All products featured here are independently selected by our editors and writers. If you buy something through links on our site, Mashable may earn an affiliate commission. With new deals dropping ...

Just before the holiday rush comes to a head, Nintendo of America will reportedly start outsourcing its customer service support in October. However, the company disputes that it's doing anything but ...

PITTSBURGH — Officials with Pittsburgh Regional Transit are reporting disruptions to their customer service phone lines. Riders trying to call a customer service representative may not be able to ...

Salesforce CEO Marc Benioff has confirmed a major restructuring of the company’s workforce, cutting 4,000 support staff as artificial intelligence takes on a larger share of customer-facing operations ...

Dan Smoker called United Airlines' official customer service number, but claims an agent eventually transferred him to a scammer Getty A Denver resident says he lost $17,000 after he claims a United ...

In recent years, we‘ve seen a number of brands dabbling in the resale space, from Gucci to Lululemon. The latest to join the ranks? Marks & Spencer. The high street stalwart is partnering with eBay to ...

Ebay is focusing on AI’s ability to enhance personalization both during customer visits to the site and prior. The company started using generative AI to personalize U.S. emails via its customer ...