Customers at North Carolina's Division of Motor Vehicles are waiting longer in lines that are often far away from home, while ...

Sweeping reports released Monday by State Auditor Dave Boliek offer the clearest and disturbing view yet of how the agency ...

North Carolina State Auditor Dave Boliek called for the separation of the North Carolina Department of Motor Vehicles from ...

State leaders agree that a fix is needed to address the continued backlogs at North Carolina DMVs, but disagree on the ...

Employees, per state audit staff, say they experience burnout, security risks, and inadequate training. The agency is also ...

Pyrtle is backing a bill to help with the DMV backlog. The bill allows drivers who come in simply to get a REAL ID to change ...

A Mobile ID is the digital equivalent of a physical driver’s license. It's already in use in more than a dozen states. The ...

Brandon Chambers just moved to North Carolina to join Wolfpack staff. Seeking to update his driver’s license, he encountered DMV issues.

On Friday, Channel 9 reported that the state auditor released preliminary results in June that said staffing for the DMV is ...

North Carolina State Auditor Dave Boliek said creativity and innovation are needed to improve the customer experience at the NCDMV. The good news? “It can happen quick,” he said.

The North Carolina Office of the State Auditor (OSA) has released two audits of North Carolina’s Division of Motor Vehicles (DMV). The reports – including a per ...