Plc, has emerged among the top five banks, in various survey segmentations, in the KPMG 2024 West Africa Banking Industry ...

Zeta Global (NYSE: ZETA), the AI-powered marketing cloud, today announced that Pamela Lord has been appointed as its ...

Salesforce is quietly emerging as a force in the artificial intelligence (AI) landscape, and the company's next big ...

AI for sales enablement will create outsized benefits for early adopters. You should start harnessing the power of AI beyond ...

Customer Relationship Management (CRM) platforms have become entirely different platforms, with AI being the core of ...

Running a field service business can feel like a balancing act—managing technicians, scheduling appointments, sending ...

A flagship product of Zoho, Zoho CRM’s robust AI-powered capabilities help automate repetitive tasks, organize customer data, ...

Without proper KYC management, trust can quickly erode. Ensuring platform security, protecting user data, and meeting ...

Organizations pursue dedicated fleets for several reasons. Dedicated fleets provide fixed capacity and enhanced service reliability, which are crucial in mitigating disruptions and ensuring timely ...

Identifying silent churn in your small business involves closely monitoring customer behavior and engagement patterns to ...

Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.