Lead with sincerity, not strategy. In the culture space, people remember how you made them feel more than what you pitched. Show up with curiosity, gratitude and a genuine belief in others’ work. When ...

Veeva Systems VEEV is seeing strong momentum in its next-gen Vault CRM (customer relationship management) offering, with ...

In a competitive and evolving time for GovCon, Unanet VP Kim Koster relays how AI and other awareness tactics can strengthen ...

Rocket CRM, a customer relationship management platform designed for modern teams, has expanded its system architecture with ...

In this episode of “At Your Convenience,” CSP Editor Rachel Gignac talks with Brian Ferguson, chief marketing officer at EG America, Westborough, Massachusetts. Ferguson talks about EG's loyalty ...

Net income: $15.3 million, or $0.86 per diluted share (GAAP) in Q2 2025; adjusted to $16.6 million, or $0.94 per diluted ...

When customers feel like they belong, relationships deepen, engagement increases and long-term value follows. Engagement is ...

Over the next decade, large enterprises must embrace AI or risk being overtaken by competitors who successfully integrate these capabilities. I believe the most significant transformation won't be in ...

Learn how to build a powerful customer relationship management (CRM) strategy tailored for Ugandan SMEs. Discover tools, tips ...

Rocket CRM, a U.S.-based provider of customer relationship management software, has officially launched its enhanced CRM ...

As AI adapts and learns, its value to KM becomes more apparent. AI offers remarkable capabilities to avoid data silos, improve search relevance, handle multimodal information sources, and uncover ...