Celestica shows massive AI-driven growth and soaring market cap, but DCF implies overvaluation and uncertain sustainability.

PRESSADVANTAGE – Rocket CRM has announced the launch of an innovative communication tool designed to address missed customer interactions, further enhancing operational efficiency for businesses of ...

When it comes to customer service and customer experience (CX), the emergence of AI has made quite an impact in the contact ...

The push to modernise Fiji’s prosecution work is the focus of this year’s Office of the Director of Public Prosecutions ...

Black Ops 7 is simply a better Black Ops 6 when it comes to multiplayer, with the maps being some of the series' best.

Generative AI tools can also replicate a person’s speech pattern, cadence, and accent from just a few seconds of recorded ...

Ford Motor already has about 2,000 employees working in what will be its new world headquarters on Nov. 16. Here's a peek ...

Transform your call center QA program from a punitive tool into a strategic asset by implementing coaching methodologies that ...

A plan to build a new hospital in rural Olney, Texas, about 100 miles west of Fort Worth, ended up leaving the town without a place to deliver babies. Inflation, supply chain issues and reduced ...

Learn how to solve for the outcomes your agency needs with practical, effective solutions available through Insight Public Sector and AWS with John Persano, AWS justice and public safety lead, and ...

The Divvy-riding, totebag hauling Daley comes from a political dynasty, but the city's unofficial cultural czar is doing ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR systems, and 24/7 support.