“There was a lot of pushback from some of the higher level executive management team,” Farrell noted, “At the time…there were a lot of different stories out there about how AI was returning inaccurate ...

As customer service week unfolds, fintech companies across the country shifted their focus from product innovation to the heart of customer satisfaction, experience and education. The digital finance ...

This week has been Customer Service Week across the world, and as always, it is a time to celebrate customers and appreciate those who serve them. At the Federal Inland Revenue Service (FIRS), the ...

THOMASVILLE, Ga. (WALB) – The City of Thomasville will join communities nationwide in celebrating ‘Public Power Week, Public Natural Gas Week, and Customer Service Week’ from October 5–11. The ...

Abu Dhabi Airports Company (ADAC) has announced that the Quality Assurance Department received 2 STAR Awards for “Best Public Sector Complaint Management & Service Recovery” in recognition of the ...

Liberty General Insurance Ltd. celebrated Customer Experience Week 2025, emphasizing empathy and service in strengthening customer relationships. The event featured industry insights and customer ...

Newsweek, in partnership with global data and business intelligence leader Statista, announced today the 2026 ranking of America’s Best Customer Service, recognizing ...

UBA Group Chairman and investor Tony Elumelu has pledged deeper collaboration in infrastructure, energy, and economic empowerment following talks with President William Ruto in Nairobi. The Mombasa ...