Target’s new 10-4 policy requires staff to greet nearby shoppers. Arizona stores may be affected, but details remain unclear.

Celebrated athlete and award-winning author Arshay Cooper is sharing person stories and lessons from his life. His new book ...

Humorous Stories of the Worst Customer Service in America and Interviews With the 10 Best Companies in the World,” with it’s first printing in ...

With coaching and custom trainings, COCC’s Center for Business brings affordable, essential wisdom to the Central Oregon ...

Food delivery apps are now an everyday utility for millions of consumers worldwide. The category surged during the pandemic, ...

Before turning the page on National Women's Small Business Month 2025, Editor Jeff D'Alessio convened a panel of 31 local ...

There’s a paradox at the heart of retail today — one that few address openly yet everyone feels daily: service is more needed ...

Many companies repeat the same missteps. Here are five real-world examples and the lessons you can apply before setting your ...

Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...

YOUR SCREEN. ALL RIGHT. HIGH COST, UNEXPECTED FEES AND PENALTIES. THAT’S WHAT RESIDENTS THOUGHT A NEW CUSTOMER SERVICE CENTER WOULD ADDRESS. WHEN IT COMES TO THE BELLE CHASSE BRIDGE TOLLS. YEAH, ...

The modern store is no longer just a space to display products. Increasingly, it is becoming a data-rich environment, shaped by artificial intelligence (AI) and sensor networks that quietly optimise ...

LDS General Conference: Lessons on service to others, miracles, and ministering KTVX Salt Lake City ...