“There was a lot of pushback from some of the higher level executive management team,” Farrell noted, “At the time…there were a lot of different stories out there about how AI was returning inaccurate ...

These 10 animated shows captivate from the first episode and maintain their brilliance throughout, with iconic characters and ...

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Kurukshetra Part 2 OTT Release: The second part continues the animated retelling of Mahabharata, focusing on the dramatic final days of the war.(Screengrab @YouTube ~ trailer) Kurukshetra Part 2 OTT ...

Booking.com has replaced its customer service staff with artificial intelligence (AI), meaning scam victims are now forced to report fraud experiences to a chatbot. Last year, the hotel booking site ...

Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...

EXCLUSIVE: The Sofia Vergara-led animated series Koati has found a home at Netflix. The 13-episode series, which is a ViX Original produced by Upstairs Miami and LatinWE, is set to premiere on the ...

Samsung Electronics America, in partnership with Harte Hanks, recently opened a new customer service call center in Mauldin. The 14,000-square-foot facility at 701 Brookfield Parkway, near Woodruff ...

A Houston woman paid a steep price, literally, for a simple bank deposit that she made at her local Wells Fargo branch. Willie Delane told her local Fox 26 network that on September 15 she deposited a ...

A Florida sheriff called an altercation involving a worker and two customers at a McDonald’s in Polk County last weekend a “McMess” after it left one of the men with a minor gunshot wound to the neck.

T-Mobile has quietly been planning major changes for its customers as it prepares to usher in new corporate leadership. Starting Nov. 1, T-Mobile CEO Mike Sievert will step down from his position, ...