The Lumen NaaS platform is built on top of one of the world’s most expansive and deeply interconnected networks. With ...

Artificial intelligence is no longer a futuristic concept in product management—it’s an essential tool that is redefin ...

Welcome to the Money blog, Sky News' consumer and personal finance hub. Today, we speak to Gala Bingo players who've been ...

Beth Johnson is the Vice Chair and Chief Experience Officer at Citizens Financial Group, responsible the bank's customer ...

The agentic mesh meets current challenges by combining AI agents specializing in visual search, conversational commerce, ...

Ironically, over-digitisation has driven shoppers to seek human help and care in physical spaces – with an overwhelming 93% ...

On July 29, 2025, The Kroger Co. (NYSE:KR) announced leadership changes, aiming to strengthen its operations and enhance ...

A frustrated customer on hold, an agent juggling dozens of cases, a conversation that could go wrong in seconds. AI is ...

Companies aren’t generating ROI on their AI investments because they’re still thinking about AI as a siloed, piecemeal ...