Further changes to the way 999 calls to the Welsh Ambulance Service are managed will come into force from 2 December.

A dedicated team is making a real impact by supporting people who frequently call 999. The Welsh Ambulance Service’s High Intensity Service User (HISU) team focuses on those who repeatedly call ...

A dedicated team is making a real impact by supporting people who frequently call 999. The Welsh Ambulance Service’s High Intensity Service User (HISU) team focuses on those who repeatedly call ...

The Welsh Ambulance Service is making more changes to the way it responds to 999 calls at the start of December.

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