Three days of uninterrupted break is a dream for most corporate workers! With the patriotic spirit of Independence Day, take ...

The luxury retailer is building off of NLX and Amazon Web Services technology to aggregate data for customer service agents ...

The CLO is positioned to answer today’s call for AI workforce development in part because CLOs do not look at the workforce ...

Summer is the most profitable—and most volatile—season in the travel calendar. Alongside soaring demand come missed flights, ...

August 14, 2025 / Choice Health Centre, a leader in collaborative healthcare in Halifax, has been selected as a 2025 Consumer ...

The agentic mesh meets current challenges by combining AI agents specializing in visual search, conversational commerce, ...

More than half of the new use cases launched by the financial firms this year leveraged generative AI capabilities, according ...

Retailers no longer have to worry about losing sales on social media as 8x8, Inc. (NASDAQ: EGHT) launches 8x8 Social Connect, a retail-focused solution built on the 8x8 Platform for CX, designed to ...

A frustrated customer on hold, an agent juggling dozens of cases, a conversation that could go wrong in seconds. AI is ...

Platform’s $1.8B ad revenue forecast for 2025 sparks interest from Indian tech, real estate, and entertainment marketers.

As per industry estimates, Reddit’s ad revenue will touch $1.8 bn in 2025; Indian marketers in tech, real estate, and ...

Mary Ann Sorrentino's instruction on advocacy and talk radio at URI helped shape a future rabbi. Years later, her own ...