Further changes to the way 999 calls to the Welsh Ambulance Service are managed will come into force from 2 December.

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A dedicated team is making a real impact by supporting people who frequently call 999. The Welsh Ambulance Service’s High Intensity Service User (HISU) team focuses on those who repeatedly call ...

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The Welsh Ambulance Service is making more changes to the way it responds to 999 calls at the start of December.

A swift police operation in the remote hills of Ukhia led to the rescue of two kidnapped businessmen within 90 minutes of a ...