CRM for Everyone is now widely available, adding deep Zia capabilities AUSTIN, Texas--(BUSINESS WIRE)--Zoho Corporation, a global technology company, today added deeper AI and work orchestration ...

Businesses are increasingly integrating advanced technologies to transform their operations and unify their communications ...

CMOs face rising ROI pressure, tech skill gaps and AI disruption. Here's what 500+ marketing leaders revealed in our 2025 State of the CMO Report.

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced an expanded partnership with Aramex, a global leader in logistics and transportation ...

Dialpad continues its leadership as the only contact center platform that can coach agents in real time with native Ai SAN FRANCISCO--(BUSINESS WIRE)--Dialpad, Inc., the leading Ai-powered ...

When service quality, tone or responsiveness varies between a brand’s app, its store, and its contact center, trust erodes ...

New technology combines Data Axle's proprietary data and AI-driven identity resolution to unlock deeper insights and scalable audience activation DALLAS, May 13, 2025 /PRNewswire/ -- Today, Data Axle, ...

CMSWire’s State of Digital Customer Experience 2025 report unpacked: real ROI drivers behind AI, personalization and customer ...

New SSO feature bolsters security and streamlines access for enterprise clients, reinforcing commitment to a robust security framework. AUSTIN, Texas, May 13, 2025 /PRNewswire/ -- TrueDialog, a ...

Why B2B marketers need to prioritize customer loyalty and retention alongside new business to sustain revenue growth in a ...

Forecast marketing outcomes with accuracy, and these predictive models and tools turn raw data into actionable insights.

New platform automatically resolves data quality issues upstream to deliver accurate, AI-ready customer data in real time across the enterprise WELLESLEY, Mass.--(BUSINESS WIRE)--Redpoint Global, a ...