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We’ve all come across a SOB. The seductive operational bully is a leader who combines surface-level charm with underlying ...

Kaisa Snellman, Associate Professor of Organisational Behaviour and Associate Dean of Diversity and Inclusion, points to notable examples in practice, such as how Impossible Foods has made plant-based ...

As large language models increasingly intermediate consumer-brand interactions, here’s what marketers need to do.

If leading is about influence, there is no influence without communication. In this podcast, Andy Yap, Associate Professor of ...

Even with strong incentives to leverage the most promising ideas, inventors may be overlooking research by women in favour of ...

For the fifth year running, the Edelman Trust Barometer has identified business as the leading institution to address urgent issues in society. The 2025 survey – which captured the sentiments of ...

is an Assistant Professor of Organisational Behaviour at INSEAD. His research focuses on the basic processes of judgment that affect how people make decisions, process information, and evaluate others ...

Firms have so far used a mix of human intuition and traditional analytics to engage with their customers. But the advent of artificial intelligence (AI) and more sophisticated data interpretation is ...

Millions of users have tested the potential and limits of ChatGPT – a chatbot developed by AI research company OpenAI – to write emails, poems or code, or even produce entire research papers. The ...

Uber, Grab and Go-Jek embody emerging strategies in international platform competition. Competition among ride-sharing companies is intensifying in Southeast Asia, a region where the growth of ...