Besides being the Lucknow University vice chancellor since December 2019, Prof Alok Kumar Rai, who has an academic career spanning over 25 years at the postgraduate and doctoral levels, concurrently h ...

Lead with sincerity, not strategy. In the culture space, people remember how you made them feel more than what you pitched. Show up with curiosity, gratitude and a genuine belief in others’ work. When ...

Veeva Systems VEEV is seeing strong momentum in its next-gen Vault CRM (customer relationship management) offering, with fiscal first-quarter 2026 results highlighting rapid customer adoption and ...

In a competitive and evolving time for GovCon, Unanet VP Kim Koster relays how AI and other awareness tactics can strengthen ...

Rocket CRM, a customer relationship management platform designed for modern teams, has expanded its system architecture with ...

Gaining a better understanding of how romantic relationships develop over time is key to helping couples maintain a ...

In this episode of “At Your Convenience,” CSP Editor Rachel Gignac talks with Brian Ferguson, chief marketing officer at EG America, Westborough, Massachusetts. Ferguson talks about EG's loyalty ...

When customers feel like they belong, relationships deepen, engagement increases and long-term value follows. Engagement is ...

Remote client relationships are here to stay. Learn how strong communication, trust and personalization can help you build lasting cross-border connections.

Over the next decade, large enterprises must embrace AI or risk being overtaken by competitors who successfully integrate these capabilities. I believe the most significant transformation won't be in ...

Learn how to build a powerful customer relationship management (CRM) strategy tailored for Ugandan SMEs. Discover tools, tips ...