Some customers do the darnedest things, don’t they? Read how one insufferable woman insists an off-duty waiter on a lunch date continue working on her day off. See the story below for more. I’m a ...

When you provide services to people you will inevitably run into someone who is very rude. What would you do if a customer called in and demanded to speak with the CEO and was verbally abusive, ...

Sonos’s chief executive has taken questions from irate customers as the problems surrounding its disastrous app update continue. In April, Sonos announced that it was launching a new version of the ...

A high-tech company called NICE systems has developed software that records calls and listens for emotional signals that the call is going badly.... Spotting Irate Customers with 'Emotion Detection' ...

Add Yahoo as a preferred source to see more of our stories on Google. An irate customer who threw a cup of scalding coffee at a McDonald’s employee at a location in Saginaw, Michigan, was so ...

MEMPHIS, Tenn. — The Memphis Police Department is searching for a customer at a Cordova Arby’s who allegedly assaulted an employee last week because he was upset about his food. On January 20, around ...