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Jon Hyman, co-founder and CTO at Braze, explains how AI agents will increase customer spending and boost loyalty.

Employee insights are a valuable resource. Here’s how to tap into them. Sign up for HBR Executive Agenda - for insights you need to steer your business now. Only available to HBR Executive subscribers ...

A shared workspace centralizes project briefs, design files, and feedback in one place. This stops teams from splitting requests across different chats or platforms. When everyone uses the same system ...