Business Wire

ServiceNow and Microsoft Expand Strategic Alliance to Modernize the Front-Office With Copilot and AI Agents

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced an expanded strategic alliance with Microsoft to modernize front-office ...
Destination CRM

ServiceNow Unveils AI Agent Orchestrator and AI Agent Studio

ServiceNow has introduced AI Agent Orchestrator and AI Agent Studio, a pair of agentic artificial intelligence innovations on the ServiceNow Platform that act as the AI agent control tower—one central ...
SiliconANGLE

ServiceNow’s new AI Experience puts agentic automation at the fingertips of every office worker

ServiceNow Inc. has been at the forefront of the artificial intelligence push over the last couple of years, infusing AI models into almost every aspect of its software, which helps businesses to ...
VentureBeat

ServiceNow advocates for ‘invisible’ AI agents to ease worker adoption

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Enterprises are beginning to deploy AI agents. However, if organizations ...
No Jitter

ServiceNow on Orchestrating a Symphony of AI Agents

Today, ServiceNow announced several new agentic AI capabilities for its platform: AI Agent Studio, which allows an organization to build and customize AI agents; pre-built AI Agents designed for IT, ...
Business Wire

ServiceNow and Five9 Expand Partnership With Turnkey AI-Powered Solution for Unified Employee and Customer Experiences

TORONTO & BARCELONA, Spain--(BUSINESS WIRE)--ServiceNow World Forum & Five9 CX Summit—ServiceNow (NYSE: NOW), the AI platform for business transformation, and Five9 (NASDAQ: FIVN), provider of the ...
Business Insider

How software companies are developing AI agents and preparing their employees for the next wave of generative AI

In a Deloitte survey, 26% of leaders said their organizations were seriously exploring autonomous agents. ServiceNow, SAP, and Salesforce are among the firms that have debuted AI agents to do work ...
Seeking Alpha

Zoom and ServiceNow Announce Strategic Integration to Elevate Customer and Employee Experiences

LAS VEGAS, May 07, 2025 (GLOBE NEWSWIRE) -- Zoom Communications Inc. (NASDAQ: ZM) and ServiceNow (NOW), the AI platform for business transformation, today announced plans to integrate Zoom CX with ...
Forbes

ServiceNow Agrees To Buy Veza To Govern AI Agent Permissions At Scale

ServiceNow’s planned $1 billion acquisition of Veza aims to unify identity governance with workflow automation to control AI agents at scale. ServiceNow has announced its intent to acquire Veza, an ...
SiliconANGLE

ServiceNow injects more generative AI capabilities into its workflow platform

Enterprise workflow software giant ServiceNow Inc. is beefing up its platform with yet another dose of generative artificial intelligence capabilities. The new features, which come as part of the new ...
Hosted on MSN

ServiceNow, Nvidia expand partnership, launch new AI agent

ServiceNow and Nvidia have announced an expansion of their partnership with the launch of a new class of intelligent AI agents across the enterprise, called Apriel Nemotron 15B. The announcement was ...
Nasdaq

Zoom and ServiceNow Announce Strategic Integration to Elevate Customer and Employee Experiences

Unified Engagement from Zoom CX and ServiceNow integrates voice, video, and digital channels directly within the ServiceNow AI Platform for a simpler agent experience and more personalized customer ...