Customer data platform provider launches new AI capabilities to transform raw data into actionable insights for enterprise users.

With decades of expertise in service delivery from Africa to the world’s most iconic global brands, TP is your reliable ...

The company’s breakthrough architecture is increasing customer retention and fueling growth for some of the fastest growing brands, like Perplexity, Notion, Canva, and Fanatics NEW YORK--(BUSINESS ...

Revolutionary AI puts sophisticated intelligence directly in the hands of customer-facing teams, transforming customer experience at unprecedented scale Mobile-first intelligence with expanded ...

Major AI & data companies join financial investors in funding round that values Business AI Cloud provider at $2.5 billion.

WellSpan Health’s Lissa Richards shares how her team built a patient-first platform grounded in personalization and AI that ...

Kustomer pitched an AI-native CX future. The bigger story: why some enterprises are not ready—and what it will take to find ...

After 30 years in B2B marketing and CABs, one veteran shares final lessons on building programs that inspire trust, action ...

NiCE introduces operational control layer to ensure AI Agent performance across customer experience environments.

Everyone has an email signature, yet they’re often underutilized as a marketing channel. Learn how to best take advantage of ...

Africa’s potential is improving and often overlooked. Learn why organizations should consider the region when evaluating new ...

The influence of external proof is important — but lasting impact comes from building it inside your organization.