A cruise passenger agreed to purchase a $3,100 device during a port stop in Puerto Plata and suffered instant buyer's remorse ...

Brazil requires all Americans, Canadians and Australians to obtain a visa to enter. Nearly 100 visa-less cruise passengers ...

The Consumer Rescue advocacy team resolves problems between consumers and the businesses that they patronize. We do this via direct mediation with companies — always free of charge. These articles are ...

Don’t let extreme buyer’s remorse ruin your next cruise. Impulsively spending money you don’t have on something you don’t want is a recipe for a vacation disaster. During a recent sailing, one ...

Joanne May and her extended family got a terrible surprise when they arrived in London. The luxurious eight-bedroom, six-bathroom Vrbo vacation rental May reserved for the group of 15 was suddenly ...

Confusion remains high for the former customers of the bankrupt tour operator Vantage Deluxe World Travel. The legalese in each notification from the bankruptcy court invariably brings a new wave of ...

Every week, travelers come to me after losing thousands of dollars on trips that should have been simple. They’re all hoping to find out how to get their money back and who is responsible for their ...

This is what happens when troubled travelers get denied boarding their flights and cruises. Each denied boarding fiasco ends with a helpful fix from the Consumer Rescue advocacy team.

During a flight across the country, JetBlue forced Samuel Cristol to share his seat. That’s correct. Cristol had a partial seatmate on his flight — a man who did not quite fit in his own space. And, ...

Heather Steele just landed on the Do Not Rent list of her favorite car rental company — Hertz. She says she’s been a great customer of Hertz for many years, and the banishment has her flabbergasted.