Arun Arora, President of Sears Home Services & Home Appliances; Heidi Robinson, VP, Digital Customer Service at Sears Home Services; and Ian Clarkson, Head of Product and Technology at Sears Home ...

A home warranty is the best way to protect the systems and appliances you use every day. Depending on the plan you choose, your home warranty covers damage to your kitchen appliances, HVAC, septic ...

When a much-needed appliance breaks in your home, you may count on a warranty service to step in and make things right. But some frustrated customers say that's not what's happening with Sears Home ...

Sears - once known for quality products and service - is struggling with dissatisfied customers who complain about almost-new appliances that cease to work, weeks waiting for repairs and repairmen who ...

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Sears Canada is promising to help customers who lost money or had liens put on their homes because of the bankruptcy of Sears Home Services. Earlier this month, CBC News reported that after Sears ...

Once, Sears, Roebuck & Co. was a retailing giant with few rivals. The signs over its doors promised, “Satisfaction Guaranteed or Your Money Back.” Times have changed. Best Buy, Home Depot and Lowe’s ...