Costa Rica's Juan Santamaría International Airport (AIJS)has earned the Level 5 Customer Experience certification from Airports Council International.

Customer experience services provider TaskUs’ plan to delist from the stock market is running into stiff resistance, with minority shareholders arguing that the company’s managing board is ...

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Moody’s Analytics projects Latin America’s economy to expand by 2.2% in 2025, with growth expected across key markets ...

Eric Farnsworth, a longtime voice in hemispheric affairs and former White House and State Department official, will kickoff ...

The Argentine Association of ICT, Video & Connectivity (ATVC) has voiced concerns that telecom and technology companies are ...

The United States has signed a new migration agreement with Paraguay, which will move a portion of the U.S. asylum process to the South American nation.

Volaris Group has acquired Brazilian software developer Useall, signalling its intent to tap into the surging demand for digital transformation services.

Zoom Communications, is now looking set to carve out a niche in the customer experience (CX) industry with a virtual agent.

Accenture has strengthened its presence in Argentina with the launch of a new delivery center in Mendoza. The facility, located in Chacras Park, features modern, collaborative workspaces designed to ...