eBay can be an ideal platform for buying and selling items, but things don’t always go smoothly. Perhaps you need to cancel a purchase, you’re having trouble tracking an order, or a seller shipped the ...

eBay has begun testing a new instant-messaging-based customer support feature. The feature, which eBay will test for the next eight weeks, enables people to chat with customer service representatives ...

The best way to contact eBay customer service is through their online help center, but you can call their fraud assistance ...

A month after rolling out new AI tools that make selling easier than ever, eBay is introducing an AI tool for buyers. Shopping without knowing exactly what you want can be a little overwhelming, but a ...