Betty Duclos opens a beige folder titled “fire hydrant,” because this is a case that requires a proper log of puzzling events. “This is not Russia. I’m paying my taxes. I should have a say,” Duclos, ...
It all started Jan. 23 with a run-of-the-mill letter from the city, printed on a green paper designed to hang from door handles, that warned her about interrupted water service the next day, lasting ...