Telephone triage system has been introduced in many practices in an effort to deal with the rising demands for general practice appointments. Patients are phoned by a doctor or nurse who either ...

Demand for general practice appointments is rising rapidly, and in an attempt to deal with this, many practices have introduced systems of telephone triage. Patients are phoned by a doctor or nurse ...

Telephone triage has emerged as a pivotal component in modern primary care services, streamlining patient management and improving the allocation of healthcare resources. By enabling trained ...

Objective To compare the workloads of general practitioners and nurses and costs of patient care for nurse telephone triage and standard management of requests for same day appointments in routine ...

If there is no way a practice can give patients timely appointments, then it makes sense to focus on offering safe telephone triage, to determine which patients need to be seen sooner, rather than ...

Objectives: To examine the perceptions that those working in primary care have about the purpose and impact that telephone triage by nurses may have on their clinical roles and identities. Methods: ...

Did you ever play a party game called Squeak Piggy Squeak? One player sits blindfold in the middle of a circle and has to guess the identity of a playmate who squeals on command. Now there’s a similar ...

With ever-increasing workload GPs must use any tool available. My experience of a variety of methods of telephone triage, both in and out of hours, has convinced me that it really can work. The ...

People who feel ill but are unsure whether to wait to seek treatment, head to the emergency room or call their doctor’s answering service have another option — “telephone triage” through the Vista ...

Concerns over out-of-practice nurses staffing NHS 24 have been raised by Scottish doctors. Dr Georgina Brown, who worked alongside nurses at the Scottish Flu Response Centre, told the British Medical ...

That said, practices who take the advice will need a way to accommodate, in a timely way, patient requests to be seen as soon as possible. I have experienced frustration with a dermatology office’s ...