WHEN Nigel Morris agreed to have a smart meter installed in his flat he thought it would help him keep on top of his energy bills. But the 58-year-old, from Shropshire, was horrified when a bill ...

Many British Gas smart meter customers say they are still unable to track their energy usage, with some complaining they've been unable to check consumption regularly on the firm's app, website and in ...

Nearly one in 10 smart meters fitted in UK homes may not be working properly, leading to families paying the wrong amount for their energy, new Government data has revealed. The Department for Energy ...