LONDON, Feb. 11, 2025 /PRNewswire/ -- Wanstor, a leading Managed Services & Security Provider (MSSP), has earned the distinguished 4-star Business-Led Certification from the Service Desk Institute ...
Strong Client Trust and AI-Enabled Solutions Earn HDI Recertification for Unisys Global Service Desk
Unisys (NYSE: UIS) has achieved biannual recertification of its Global Service Desk through HDI's IT Support Center Certification program, demonstrating how its agentic AI-enabled service desk powers ...
The University of St Andrews has become the first university in the UK, and the second in the world, to be accredited with 3-star service desk certification from the Service Desk Institute (SDI). The ...
A help desk professional is someone that balances customer service skills with technical competency to assistant internal employees or external clients with computer or technological issues. Internal ...
Certification signifies that ServiceDesk Plus and the teams behind it adhere to ITIL best practices Reaffirms ManageEngine as a trusted partner for businesses seeking an industry-certified service ...
PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the real-time IT management company, today announced that the change management module in its flagship IT help desk software, ServiceDesk Plus, has ...
NHS North of England Commissioning Support’s (NECS) IT Service Desk has been awarded an internationally renowned accreditation by the Service Desk Institute (SDI) for outstanding best practice. NECS ...
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