PHILADELPHIA (WPVI) -- If you're having trouble getting an appliance repaired, you're not alone. After receiving dozens of consumer complaints over the years, the Action News Troubleshooters took a ...

While Sears' share of the appliance market has been shrinking, Lowe's, Home Depot and Best Buy are growing their shares. Consumers buying appliances often need more than just a new refrigerator, ...

Residents of Puerto Rico have faced and overcome devastating natural disasters in recent years, including Hurricane Maria in 2017 and major earthquakes in 2019. In each situation Sears Home Services ...

The facelift is obvious the minute you step into a Sears Home & Life store: Big video screens flash from behind a welcome desk, where two people in blue polo shirts greet customers. This new concept ...

One suburban woman says she went without a working refrigerator for almost a month, until she contacted the ABC7 I-Team. The I-Team first exposed widespread complaints against Sears Home Services in ...

Sears Hometown filed for Chapter 11 bankruptcy protection last month and is closing all of its 115 stores. Sears Hometown stores are mostly operated by independent local dealers or franchisees and are ...

Two months after unveiling its Sears2go mobile commerce website, Sears has added the capability for customers to browse, purchase and schedule delivery or pickup for major home appliances like ...

Like many suburban shopping areas, Overland Park, Kansas, has a Whole Foods grocery store and a Cheesecake Factory. Now, it's among the first to have a Sears Home & Life store. For five decades, from ...

The Lehigh Valley’s last Sears Appliance & Hardware store and one of less than a dozen locations remaining nationwide will soon close in Northampton County. The appliance and hardware chain’s location ...