Clarus Marketing, a company with a long history of free shipping services, does something even Amazon won't -- it offers consumers unlimited, prepaid return shipping for any online purchase. Donna Tam ...

Free returns” aren’t always free anymore: lots of retailers now deduct mail-in return fees, so your best move is in-store ...

Mailed returns often cost $4.95–$9.99 at apparel stores; big-box retailers typically offer free labels or partner drop-offs Free in-store returns are your safest bet; on Amazon (and others) pick label ...

Are you addicted to online returns? As a former returns junkie myself, let me explain what it looks like. A decade ago, while I was supposed to be finishing up my dissertation, I procrastinated by ...

Retailers have shortened returns windows and added fees for returns in recent years. Here's how to avoid a post-Christmas return headache.

Direct-to-consumer (DTC) brands upped their marketing budgets over the last year (59%), but only about half saw increased sales (54%). While not a large gap, it shows that some brands are still not ...

More retailers are charging customers for shipping and related fees for mailing back returns. Roughly 41% of companies charged such fees in 2022, an increase from 33% in 2021, according to a survey.

When running a business, you will sometimes need to accept returns, which can cost you money but it is just part of the ...

Google introduces Search Console feature for online stores to easily manage shipping and return policies. Google now allows online stores to manage shipping and return policies via Search Console.

One of the biggest hidden costs to shopping online is dissatisfaction. That’s because if you don’t like an item, or it doesn’t fit or the color is all wrong, you often have to pay hefty shipping fees ...

Sure, you can return the items you bought to Amazon. But it'll cost ya. Returns for most items purchased on Amazon aren't free, contrary to what some shoppers believe. As customers go through the ...