Drones in Forsyth County and James City County are delivering AEDs during 911 calls to speed up cardiac arrest response and ...

When emergencies strike, dialing 911 is the right move. But not everyone seems to understand what counts as an emergency.

Every minute counts when someone's heart stops. In the U.S., more than 350,000 people suffer cardiac arrest each year, and ...

The police department in Salem, Massachusetts, is warning residents about a viral TikTok prank that uses artificial intelligence to create fake images of people attempting to break into homes, ...

Emergency dispatchers save countless lives. But today, I'm worried about the lives of the dispatchers themselves. According to official figures I've been able to track down, between 30 percent and 50 ...

With Dallas Police struggling to meet their own response time targets, NBC 5 Investigates searched for solutions in another city, where police sometimes answer calls before they are even dispatched.

Duke Health and partners in Forsyth County have launched a first-of-its-kind study in the U.S. to dispatch drones carrying ...

On Friday, Sept. 18, the campus was placed under lockdown for several hours while police carried out a sweep after receiving ...

The Raleigh Emergency Communications Department released eight 911 calls, offering a glimpse into the chaotic scene inside ...

Fairfax County, Virginia, is testing the use of artificial intelligence to triage nonemergency 911 calls, with the hope of getting residents and visitors experiencing an urgent situation through to a ...

As 911 call centers struggle with staffing, suppliers of government technology are rushing to help. That’s the case with the latest product from RapidSOS. The company, which sells an emergency ...