It means energy users will no longer need to chase providers to resolve problems, and get some help with your costs if they ...

There are certain circumstances which will automatically qualify you for the compensation if you've had issues with your ...

Everyone with a smart meter will be eligible for £40 payments under a new rule now in place from energy regulator Ofgem. Households which have to wait more than six weeks for installation, or who have ...

Add Yahoo as a preferred source to see more of our stories on Google. Smart meter customers facing delays or failed installations will receive £40 compensation. (DANIEL LEAL via Getty Images) Ofgem ...

The rule change, from Monday, was announced by the energy regulator Ofgem last month, on January 30.

The shake-up means thousands of Brits could be in line for an automatic £40 payment.

More than 70 per cent of households across the UK currently have a smart meter or advanced meter ...