Though we originally began coverage of this problem in conjunction with a series of articles regarding general warranty redemption issues, its widespread nature warrants separate attention. The iPod ...

Several readers are reporting success in resolving various iPod Shuffle (first generation) issues with the aid of Apple's recently revised reset utility 1.0.1. In particular, a frustrating issue where ...

"The marketing guys over at Apple seem to be really pumping up the "never know whats gonna play next" randomness of the new iPod Shuffle. Since they are promoting this feature so much, saying things ...

We call in Weekend Edition's Math Guy, Keith Devlin, to help NPR's Susan Stamberg answer a listener's question about how the shuffle feature works — or doesn't — in iPods. Lisa Forrest(ph), a listener ...

Apple replaces its compact flash-based music player with a second-generation shuffle that’s half the size of its predecessor. The silver shuffle comes in only one capacity — 1GB — and adds a built-in ...