DUBLIN — Researchers in Spain have reported a complex picture of primary care patient safety across the country, with survey results highlighting a critical need for improved communication systems ...

Communication gaps persisted despite shared decision-making norms, with limited patient-perceived comprehension and ...

From 2017 to 2022, patients with better communication with providers were more likely to report being offered and accessing a patient portal, but disparities persist. Objectives: To identify the ...

Restructuring health care systems to operationalize patient- and family-centered values through multilingual patient and family advisory councils is essential for improving health care access and ...

As we come to the end of another year, the changes and challenges of 2025 could yield opportunities for patient experience work in 2026. At the start of this year, we anticipated the launch of a new ...

Have you ever met a doctor who could use some pointers in communication? Or a few lessons in empathy? Nine years ago, Kimberly Kopecky, M.D., MSCI, was hoping to gain expertise in just those topics.

Okay, so my aunt had surgery last spring. Hip replacement. She was in the hospital for about four days. I visited her a bunch and started noticing these whiteboards in every single room. Healthcare ...

Utah County physician recognized at Annual Canyons Region Physician and APP Tenure Recognition Banquet for decades of ...

Part of providing quality care to patients with limited English proficiency is communicating with them in their own language, an AdventHealth CMO says. CMOs need to ensure that health systems and ...

Earlier this month, a newer patient came in to see me for a check-up and discussion about her extremely high cholesterol level. In her late 50s with a family history of early-age heart attack, she was ...