The lengthy process of new patient registration is a hurdle we’ve all had to overcome. Stacks of forms to fill out, dozens of places to sign, photo ID and insurance cards to provide, and endless ...
A few years ago, Cleveland-based MetroHealth noticed that although registration staffers were supposed to ask all patients their race, ethnicity and preferred language, it wasn't happening ...
Patients universally agree that filling out paper registration forms can be frustrating, time consuming and repetitive. When patients are feeling ill or are simply ready to be seen, they want the ...
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