Tech Support scammers are using a free utility called Lock My PC to lock users out of their PCs unless they pay the requested "support" fees. For years telephone scammers pretending to be from ...

Support for Windows 10 has ended, putting your system at risk. You don't have to upgrade—here's how to stay protected.

Windows computers include a feature called Windows Remote Assistance, which enables you to provide support to or receive assistance from employees in various locations or off-site tech support. With ...

Finally, while standard site advertisements may display browser tech support scams, they are also commonly used by adware programs. Therefore, if you are constantly seeing browser based tech support ...

If you want an army of geeks you can count on to tame an unruly computer, you'd better buy a Macintosh: Apple tech support is by far the most effective of any computer brand's. With most Windows PCs, ...

New PC hardware, like the new Inspiron 15 7000 Gaming Laptop that Dell announced at IFA, generate buzz but what keeps consumers happy and returning to a PC vendor? Ease of use, maintenance and support ...