Opinions expressed by Entrepreneur contributors are their own. You may be thinking: Since I’m not asking anybody to refer me, word-of-mouth marketing isn’t something I need to concern myself with. If ...
"Word-of-mouth is not what it used to be," writes Bob DeStefano in an article at MarketingProfs. "Just 10 years ago, upset customers, or raving fans, could spread their opinion about your business ...