(WBNG) -- NYSEG has been fined $11.4 million for failing to achieve its annual customer service target for 2023. The New York State Public Service Commission announced on June 20 that it received an ...

As residents of northern Westchester and Putnam counties face winter energy bill spikes, representatives of utility New York State Electric and Gas Corp (NYSEG) will be available at customer service ...

NYSEG and RG&E say scammers are using phone calls, texts, emails and in-person tactics to trick customers into sharing ...

ALBANY, N.Y. (WBNG) -- The utility company NYSEG has been fined nearly $12 million after a review of its customer service. According to a Department of Public Service Commission report, NYSEG failed ...

NYSEG and RG&E customers to apply for a new Enhanced Energy Affordability Program ...

If you encounter something suspicious, RG&E encourages you to call them at 800-743-2100 and NYSEG's number is 800-572-1111.

ROCHESTER, N.Y. – The New York State Public Service Commission has fined RG&E and NYSEG millions of dollars for failing to meet customer service benchmarks. The original fine for RG&E was nearly $5 ...

Four elected officials and some customers of New York State Electric and Gas (NYSEG) gathered at Bedford Town Hall to ...