Providers of voice over Internet Protocol services face yet another regulatory issue. The Federal Communications Commission recently expanded the federal Universal Service Fund (USF) reporting and ...

In addition to doing away with bulky hardware and unnecessary wiring, cloud phone systems also come with features like auto attendant tools and AI-powered call recaps. — Getty Images/Maskot Despite ...

Voice over Internet Protocol (VoIP) services allow users to place telephone calls over the internet rather than through traditional analog or cellular phone networks. VoIP has grown in popularity in ...

While VOIP peering will continue to interest carriers primarily as a way to lower costs or improve call quality, there are several other benefits to the technology. Culver writes, “Carriers of all ...

The most reliable internet protocol (IP) desk phone is Polycom VVX because its hardware is crafted to an extremely high standard, and its user base appears to be consistently satisfied with its ...

The FCC action adds to the list of VoIP provider requirements that are similar in scope to traditional providers. Number portability for traditional carriers was mandated by the FCC in 2003, and the ...