Opinion: Well-designed feedback programs are more than instruments for measuring performance; they’re platforms for exploring ...

Attorneys in firms can no longer wait for the conveyor belt to bring new client work to them. Economic and cultural changes during the last half-dozen years have caused firms to reassess their ...

The relationship between innovation and profitability presents a paradox. Lawyers are really trained to get the best legal outcomes for clients, not worry about how to make a business profitable, yet ...

Exclusive data and in-house analysis show that law firms should work smarter, not harder, to ensure their communication has greater impact on clients A deep dive into in-house expectations around law ...