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What is churn rate (and how to reduce it effectively)

You finally get traction. Customers sign up, revenue starts trickling in, and for the first time, the business feels real. Then, a few weeks later, Stripe notifications slow down. A customer cancels.
jdpower

What is Customer Churn? How to Measure, Analyze, and Track Attrition

Churn is more than outright defection; it can also include silent attrition, where customers remain nominally active but reduce engagement, spending, or product adoption. High churn rates erode ...
Streaming Media Magazine

Why Customer Experience is Key to Reducing Churn

Churn is a fact of life for video services. While some services have a lower churn rate than others, all services regularly lose a proportion of subscribers. According to Statista, in August 2024, the ...
Business Wire

NETSCOUT Helps Reduce Fiber-to-the-Home Costs and Customer Churn

WESTFORD, Mass.--(BUSINESS WIRE)--NETSCOUT ® SYSTEMS, INC. (NASDAQ: NTCT), a leading provider of observability, AIOps, cybersecurity, and DDoS attack protection solutions, today announced its ...
Advanced Television

NetScout helps reduce FTTH costs and customer churn

NetScout Systems, a provider of observability, AIOps, cybersecurity, and DDoS attack protection solutions, has announced its solutions to support cable providers and multiple service operators (MSOs) ...