As states strive to curb health insurers' use of artificial intelligence, patients and doctors are arming themselves with AI tools to fight claims denials, prior authorizations and soaring medical ...

A new report from the country's two leading insurance industry organizations alleges providers are "flooding" the No Surprises Act dispute process to score higher payments. The report was released ...

Health insurance has long been typecast as the industry that says “no,” mails confusing letters, and cleans up the administrative mess after care happens. Even inside payer organizations, we’ve ...

Traci Hurley says watching her husband battle cancer in late 2021 was harrowing. "It was heartbreaking, and it was awful," she said. "I lived in fear every day." A battle made worse, she says, because ...