You're not the only small-business owner who stifles a troubling physical sensation when you hear the word "write." You're a negotiator, researcher, mediator, salesperson, problem-solver and master ...

As much as we dislike report writing, we must make sure to write factual, defensible, and accurate reports that clearly describe our actions on the fireground and provide sufficient detail to ...

Your engine arrives at what appears to be a single-family dwelling with smoke and fire evident from the second-floor window on side A. You and your crew advance a hoseline and the arriving truck ...