Researchers at three business schools across the United States tested the effects of exclamation points on a variety of ...

Smeal College of Business, Pennsylvania State University, and University of Southern California report that exclamation point ...

Caveats are needed. Students and junior employees should tread carefully, especially in new jobs. Also, the paper is based on ...

How Many Exclamation Points Are Too Many in an Email? A Psychologist Weighs In originally appeared on Parade. Writing an email might seem like common sense—just type out what you want to say and hit ...

As the global pandemic pushes more communication from in-person to text, there is even greater opportunity for confusion over digital messages. In the past six months, you may have appeared ...