Over-mailing can backfire: Emailing your customers regularly is a cornerstone of good email marketing, but more emails ...

Emails are still of great value in the age of instant replies, voice calls, and video conferencing. Although messaging apps like WhatsApp and Telegram have a monopoly in the messaging world, you can’t ...

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. It's the classic post-festive season scenario. Upon returning ...

It’s just not clicking for them. For millennials and older, the “You Got Mail” notification rarely incited stress. In fact, most folks over thirty can still remember feeling a flush of excitement upon ...

With remote and hybrid work, many employees' homes have also become their offices, making it difficult to fully clock out. It's easier than ever to respond to work emails at all hours of the day, yet ...

Forbes contributors publish independent expert analyses and insights. Zak Doffman writes about security, surveillance and privacy. As nightmare emails go, this one is a doozy. It’s definitely not one ...

Business Insider asked an etiquette expert what employees should avoid doing when sending an email. When writing an email, it's best practice to include both an appropriate greeting and a closing.