An Allentown couple I wrote about recently apparently aren’t the only ones having trouble with directory assistance calls mysteriously appearing on their phone bills. Last week, the state Public ...

In this episode of eSpeaks, Jennifer Margles, Director of Product Management at BMC Software, discusses the transition from traditional job scheduling to the era of the autonomous enterprise. eSpeaks’ ...

The operator is going off the hook for millions of customers.Starting in January, AT&T customers with digital landlines won't be able to dial 411 or 0 to reach an operator or get directory assistance.

Convenience costs Americans big-time, from bagged salad at the grocery store to automatic carwashes to house-cleaning services. Another convenience is dialing directory assistance whenever you need a ...

Computer Web search leader Google stepped up an experiment to use speech recognition on telephones so consumers can ask for local information, in a challenge to directory assistance providers. The ...

Calling 411 for directory assistance can be maddeningly expensive. Carriers like Sprint and Verizon charge more than $1 and sometimes as much as $2 a call from a cell phone. And much of that is profit ...

The operator is going off the hook for millions of customers, CNN reported. Starting in January, AT&T customers with digital landlines won't be able to dial 411 or 0 to reach an operator or get ...