If you have questions about your Social Security payments, you might need to contact the Social Security Administration for ...

The Social Security Administration has stopped publishing key customer-service metrics, which will make it more difficult to track whether performance is improving or eroding over time. As a result, ...

When Dolores Taylor needed to update her bank information with the Social Security Administration (SSA) earlier this year, the 84-year-old Alaska resident called her local Social Security office and ...

AARP Oregon is urging the Social Security Administration (SSA) to reverse planned changes to customer service, set to start April 14. "These changes will cause longer wait times and more inconvenience ...

See more of our trusted coverage when you search. Prefer Newsweek on Google to see more of our trusted coverage when you search. Social Security recipients will soon see a change regarding customer ...

SSA Commissioner Frank Bisignano says Social Security services have improved, but Democrats and researchers dispute his ...