Research estimates that up to 63% of CRM systems fail to meet expectations – and a failed CRM implementation can be extremely costly, not just in terms of the financial expense, but also because of ...

If you plan to implement CRM software to manage customer data more efficiently, streamline customer-facing operations, or drive other business improvements, it’s essential to get acquainted with the ...

A key component of contemporary business operations is efficient client communication. CRM is the digital centre for managing and enhancing connections with both present and potential customers. It is ...

Large enterprises often have to make a tough decision: Should they use one consolidated customer relationship management (CRM) tool for the whole company, or should each department have its own ...

Switching CRM requires identifying current problems, researching alternatives, data migration, team training and ...

On the seventh day of CRM, Chris Fritsch explained to me, how to integrate our CRM system with artificial intelligence. Click here to watch video. The ability to effectively manage client ...

Winning contracts and growing your business with government stakeholders requires a well-structured approach to managing critical data and relationships while streamlining workflows and aligning ...

As part of the design of Sales Mastery’s 2022 Sales Performance Scorecard (SPS) survey, we solicited input from our external advisers about which kinds of data to gather for this year. As this is the ...

Have you ever felt trapped between the limitations of basic spreadsheets and the steep costs of professional CRM software? Imagine if you could bridge that gap—transforming a tool you already know, ...

Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...

Nethaji Kapavarapu is Sr. Tech Architect at Kyra Solutions with expertise in cloud CRM, AI platforms and government digital transformation. Public sector organizations are under growing pressure to ...