Nowhere to go but up. That cliché's trotted out whenever something "hits bottom," but this recession, which we've only begun crawling out from, has taught us a 21st-century inverse: "Too big to fail." ...
DUBLIN--(BUSINESS WIRE)--The "CX & CRM Innovation: Best Practice Cases Review" report has been added to ResearchAndMarkets.com's offering. This report provides an overview of best practice in ...
Aspect Software, a leading provider of next generation customer contact and enterprise workforce optimization, today announced that LifePlans, a long-term care insurance service, risk management, and ...
BOSTON, June 08, 2017 (GLOBE NEWSWIRE) -- LogMeIn, Inc. (NASDAQ:LOGM) today introduced Bold360, an intelligent customer engagement platform that provides a modern, flexible way for companies to ...
Building on its success with recruitment CRM, the technology and consulting company has launched advancement and student-retention tools to help an industry that is reeling from financial pressures ...
Is “choice” a cornerstone of service? As customers, we don’t always have the luxury of selecting those who provide us services. We buy a product and are beholden to call a given service line or email ...
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