Facebook on Friday is rolling out Messenger Platform 2.4, which includes several updates that give businesses more fine-grained control over their Messenger interactions with customers. The updates ...

Opinions expressed by Entrepreneur contributors are their own. Slowly but surely, bots are replacing the search window, the site-based shopping cart, and outdated marketing tools. But most importantly ...

Facebook has updated Messenger with more business chat features. The social networking giant said Messenger 2.3 will bring deeper engagement between businesses and customers via improved customization ...

Last month, Facebook teased plans to make customer communication easier with a new business inbox within Messenger. Now the update’s ready and going live, the company revealed Tuesday. The change ...